Rulings (32)
  • Top Games Inc

    • Upheld
    • Social media (paid ad)
    • 03 April 2024

    A paid-for X ad for the game Evony: The King’s Return featured gameplay that was not representative of the actual game.

  • Electronic Arts Ltd t/a EA

    • Upheld
    • Social media (paid ad)
    • 20 March 2024

    Two paid-for Facebook ads for Golf Clash, a mobile app game, omitted material information about the inclusion of loot boxes.

  • Jagex Ltd

    • Upheld
    • Social media (paid ad)
    • 20 March 2024

    A paid-for Facebook ad for online game RuneScape omitted material information about the inclusion of loot boxes.

  • Miniclip (UK) Ltd

    • Upheld
    • Social media (paid ad)
    • 20 March 2024

    A paid-for Facebook ad for an online game omitted material information about the inclusion of loot boxes.

  • Lenovo Technology (UK) Ltd

    • Upheld
    • Email
    • 28 February 2024

    An email contained the misleading claim “Get 10% off any product”.

  • Space NK Ltd t/a Space.NK

    • Upheld
    • Social media (own site)
    • 28 February 2024

    A competition via an Instagram post did not award a prize in accordance with change, was not administered fairly and omitted significant conditions.

  • Strafe Esports Ltd t/a LevelTap

    • Upheld
    • Social media (paid ad)
    • 28 February 2024

    A paid-for ad on Facebook linked alcohol with an activity where drinking would be unsafe or unwise, and was irresponsible.

  • Witcombe Festival

    • Upheld
    • Social media (own site)
    • 07 February 2024

    A competition via Instagram post didn’t award the winner the promised prize or a reasonable equivalent.

  • Team RH Fitness Ltd

    • Upheld
    • Social media (own site)
    • 31 January 2024

    A TikTok video did not make it clear that an advertised subscription was for a minimum term of 12 months.

  • HJ Heinz Foods UK Ltd t/a Heinz

    • Upheld
    • Packaging (promotion)
    • 24 January 2024

    A packaging promotion for ‘free days out’ omitted significant conditions.

  • Viagogo AG

    • Upheld
    • Internet (website content)
    • 10 January 2024

    Two advertorials misleadingly omitted material information about the validity of tickets bought through viagogo.

  • Kellogg Europe Trading Ltd t/a Kellogg Company

    • Upheld
    • 20 December 2023

    The product packaging for Kellogg’s Crunchy Nut Clusters, seen on 17 July 2023, featured a promotion. Text on the back of the packaging stated “FREE ADULT TICKET” next to a triangle symbol. Below, text stated “ADULT TICKET OR CHILD TICKET = FREE ADULT TICKET”. Text underneath stated &ldquo...

  • CrypticKits

    • Upheld
    • Social media (own site)
    • 22 November 2023

    A TikTok post and Instagram post misleadingly implied that people could buy football shirts for £1

  • Petfre (Gibraltar) Ltd t/a Betfred

    • Upheld
    • Social media (own site)
    • 01 November 2023

    Three tweets for Betfred featured Anthony Joshua, who is of inherent strong appeal to under-18s.

  • THG Nutrition Limited t/a My Protein

    • Upheld
    • Social media (own site)
    • 01 November 2023

    A TikTok post for a MyProtein promotion did not set out qualifying criteria for entry clearly and omitted significant conditions.

  • HMK V AG t/a Windsor Mint

    • Upheld
    • Television
    • 18 October 2023

    A TV ad for Windsor Mint misleadingly implied that a commemorative coin took the form a normal 40mm coin, when this was not the case.

  • Imiracle (HK) Ltd t/a Elfbar

    • Upheld
    • Messaging app
    • 18 October 2023

    A post for Elf Bar on Discord directly promoted unlicensed nicotine-containing e-liquids in online media.

  • Hutch Games Ltd

    • Upheld
    • App (own claim)
    • 04 October 2023

    A listing for the game "F1 Clash - Car Racing Manager" on the Apple App store did not make it sufficiently clear that the game contained loot boxes.

  • Hutch Games Ltd

    • Upheld
    • App (own claim)
    • 04 October 2023

    A listing for the game "Rebel Racing" on the Google Play store did not make it sufficiently clear that the game contained loot boxes.

  • G-force

    • Upheld
    • Search (paid)
    • 27 September 2023

    A paid for ad on the Google app for a bike that did not meet legal standards was misleading and irresponsible.