Rulings (82)
  • Betway Ltd

    • Upheld
    • Video
    • 08 January 2020

    A YouTube ad for a gambling company broke the rules for featuring an individual who was under the age of 25.

  • Marks and Spencer plc

    • Not upheld
    • Television
    • 08 January 2020

    A TV ad was recognisable as an ad and did not break the rules.

  • Missguided Ltd

    • Not upheld
    • Television
    • 08 January 2020

    A TV ad for a clothing company did not encourage irresponsible drinking.  

  • NestlĂ© UK Ltd

    • Upheld
    • Packaging
    • 08 January 2020

    A competition promoted on coffee packaging broke the rules by not presenting significant conditions clearly enough.

  • PC Specialist

    • Upheld
    • Television
    • 08 January 2020

    A TV ad for bespoke computers was banned for presenting harmful gender stereotypes.

  • Person(s) unknown t/a The Folly Bar

    • Upheld
    • Internet (social networking)
    • 08 January 2020

    An ad seen on Facebook was banned for promoting or condoning excessive alcohol consumption.

  • Sazerac UK Ltd

    • Upheld
    • Internet (social networking)
    • 08 January 2020

    Instagram posts promoting alcohol broke the rules for including individuals who were or seemed to be under 25 years of age.

  • BrewDog Plc

    • Upheld
    • Poster
    • 18 December 2019

    A slogan on an outdoor poster for a brewing company broke the rules around social responsibility and offence.

  • Elevate Credit International Ltd t/a Sunny

    • Not upheld
    • Television
    • 18 December 2019

    A TV ad for a loans provider did not break the rules around financial products and services.

  • Blackrose Ltd

    • Upheld
    • Internet (social networking)
    • 11 December 2019

    Facebook posts promoting three pubs broke the rules for encouraging excessive drinking and implying alcohol had therapeutic qualities.

  • Dash Brands Ltd t/a DASH

    • Not upheld
    • Internet (on own site)
    • 11 December 2019

    Claims on a website for sparkling water did not break the misleadingness rules.

  • GFT Retail UK Ltd t/a Snact

    • Not upheld
    • Internet (on own site)
    • 11 December 2019

    Claims on a website for snacks made from food waste did not break the misleadingness rules.

  • HOLLAND & BARRETT RETAIL LIMITED t/a Holland & Barrett

    • Upheld
    • Internet (on own site)
    • 04 December 2019

    Health claims about food supplements on a website broke the rules as they were not authorised on the EU Register. 

  • Kentucky Fried Chicken (Great Britain) Ltd t/a KFC

    • Upheld
    • Poster, National press
    • 04 December 2019

    A poster and press ad for KFC were banned for being likely to cause offence.

  • Roofoods Ltd t/a Deliveroo

    • Upheld
    • Television
    • 04 December 2019

    A Deliveroo TV ad was banned for misleadingly implying food from multiple restaurants could be delivered in one order.

  • Cashino Gaming Ltd t/a Merkur Cashino

    • Not Upheld
    • Ambient, Leaflet
    • 20 November 2019

    A promotion for Cashino Gaming on a bus ticket did not break the gambling ad targeting rules.

  • Halewood International Ltd t/a Tequila Rose

    • Upheld in part
    • Internet (social networking)
    • 20 November 2019

    A post on Holly Ah-Thion’s Instagram account for Tequila Rose Liqueur broke the rules around alcohol ads featuring those who are or seem to be under 25 years of age.

  • Parsley Box Ltd

    • Upheld
    • Internet (on own site), National press
    • 13 November 2019

    A press ad and website for a meal delivery service broke the rules around misleadingness and qualification.

  • SuperAwesome Trading Ltd t/a PopJam

    • Upheld
    • Television
    • 13 November 2019

    A TV ad for a children’s app was banned for being socially irresponsible.

  • Toyota (GB) plc

    • Not upheld
    • Poster, Internet (social networking), Television
    • 13 November 2019

    TV, poster and Facebook ads for a hybrid car were not misleading.

Informally resolved (14)
  • Dockyard Social CIC

    • 04 December 2019
    • Number of complaints: 2

    Media: Internet (social networking), Leaflet
    Topic: Food, drink and supplements

  • Peloton Interactive UK Ltd

    • 04 December 2019
    • Number of complaints: 1

    Media: Internet (on own site), Internet (social networking), Television
    Topic: Sports, leisure and hobbies

  • RB UK Commercial Ltd

    • 04 December 2019
    • Number of complaints: 4

    Media: Television
    Topic: Home and garden

  • Royal Panda Ltd

    • 10 July 2019
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Gambling

  • SCA Investments Ltd

    • 10 July 2019
    • Number of complaints: 1

    Media: Internet (social networking)
    Topic: Food, drink and supplements

  • Super Bock Bedidas SA

    • 10 July 2019

    Media: Internet (social networking), Internet (display)
    Topic: Alcohol

  • Arkworld UK Ltd

    • 26 June 2019
    • Number of complaints: 1

    Media: Internet (social networking)
    Topic: Food, drink and supplements, Claims, endorsements and testimonials, Animals and farming

  • Dream Doors Ltd

    • 26 June 2019
    • Number of complaints: 2

    Media: Television
    Topic: Appliances, electronics and machinery

  • Ideal Shopping Direct Ltd

    • 26 June 2019
    • Number of complaints: 3

    Media: Television
    Topic: Claims, endorsements and testimonials

  • TESCO STORES LIMITED

    • 26 June 2019
    • Number of complaints: 1

    Media: Television
    Topic: Food, drink and supplements, Animals and farming

  • Argos Ltd

    • 19 June 2019
    • Number of complaints: 1

    Media: Television
    Topic: Pricing and charges

  • Muller UK & Ireland Group LLP

    • 19 June 2019
    • Number of complaints: 1

    Media: Radio
    Topic: Food, drink and supplements

  • Shell International Limited

    • 12 June 2019
    • Number of complaints: 1

    Media: Radio
    Topic: Promotions and competitions

  • Roofoods Ltd

    • 05 June 2019

    Media: Internet
    Topic: Food, drink and supplements