Rulings (168)
  • University of West London

    • Upheld
    • Regional press
    • 15 November 2017

    A regional press advertorial for the University of West London (UWL), seen on 20 June 2017, featured text stating that UWL was “named as London’s top modern university - and one of the top 10 in the UK - in the Guardian University Guide 2018”.

  • Amberley House Cottage Holidays Ltd

    • Not Upheld
    • Internet (on own site)
    • 22 November 2017

    A website for UpFront Reviews, www.upfrontreviews.com, seen on 7 July 2017, stated on a page titled “Accommodation Reviews” that the “Average rating” of properties included in the “Amberley House Cottage Holidays Group” portfolio was “4.6 OUT OF 5”. An individual prope...

  • Croftscope Ltd t/a BOCA

    • Upheld
    • National press
    • 22 November 2017

    An ad for BOCA organic toothpastes was seen in the Raconteur supplement which was included in the Times newspaper on 28 July 2017. The ad featured a black and white image of the body of a naked woman, who was wearing only a pair of strappy heels. The woman in the image was shown reclining in a chair and facing a win...

  • Moresand Ltd t/a World Airfares

    • Upheld
    • Internet (display)
    • 22 November 2017

    An online listing for a business class flight from Manchester to Bangkok at 17:50 on 4 December 2017 on www.worldairfares.co.uk, seen on 21 May 2017, stated that the price of the flight was £1449.64. Below the listed price, the ad stated that there were 6 seats available.

  • Pernod Ricard UK Ltd

    • Upheld
    • Internet (social networking)
    • 22 November 2017

    A sponsored Facebook post by Absolut, a vodka brand, seen on 9 August 2017, featured a video of a group of young people sitting in a boat. On-screen text stated “ENJOY ABSOLUT RESPONSIBLY”.

  • ProBack Clinics Surbiton

    • Upheld
    • National press
    • 22 November 2017

    A national press ad for ProBack Clinics, seen in the London Evening Standard on 12 June 2017, promoted the clinic’s shockwave treatment. Text stated “Shockwave treatment is a computerised alternative to manual manipulation where the machine is able to detect and correct spinal misalignments, break down scar tissue, ...

  • Sixt Rent a Car Ltd

    • Upheld
    • Internet (display)
    • 22 November 2017

    An online display ad for Sixt, a vehicle rental company, seen on 29 May 2017, featured images which transitioned between images of various vehicles and displayed text which stated “from” and then “£X / per day”.

  • Alternative Airlines Ltd

    • Upheld
    • Internet (on own site)
    • 15 November 2017

    A website for Alternative Airlines, www.alternativeairlines.com, seen on 11 July 2017, provided facilities for consumers to search for and purchase holidays. A results page listed various holidays in line with search criteria entered. Once a customer clicked through the results page option “CONFIRM SELECTION”, they ...

  • Kingstown Associates Ltd t/a HealthyLiving Direct

    • Upheld
    • Catalogue
    • 15 November 2017

    A brochure for Healthy Living Direct, seen in June 2017, contained ads on one page for various products including a number of sex toys and sex aids. Two of the products, a sex toy entitled “The Pleasurable Way To Relieve Stress” and “Erecta Prompt Cream” had appeared in a previous ASA Adjudication. The ad also conta...

  • Moresand Ltd t/a TravelHouseUK

    • Upheld
    • Internet (on own site)
    • 15 November 2017

    A website for TravelHouseUK, www.travelhouseuk.co.uk, seen on 20 June, included a flight listing which stated “Price £355.67pp AAL JNB Departure 30 Oct 2017 Class Economy Return 13 Nov 2017 Travellor Adult”.

Informally resolved (561)
  • Advantage Marketing Corporation Ltd t/a Quingo

    • 22 November 2017
    • Number of complaints: 1

    Media: Leaflet
    Topic: Holidays, travel and motoring

  • Bikelights UK Ltd

    • 22 November 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Holidays, travel and motoring

  • Green's Restaurants & Bars Ltd

    • 22 November 2017
    • Number of complaints: 1

    Media: Regional press
    Topic: Food, drink and supplements

  • Hotels.com LP

    • 22 November 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Holidays, travel and motoring

  • Icelolly Marketing Ltd

    • 22 November 2017
    • Number of complaints: 1

    Media: National press
    Topic: Holidays, travel and motoring

  • Jaguar Land Rover Ltd

    • 22 November 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Holidays, travel and motoring

  • Stena Line Ltd

    • 22 November 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Holidays, travel and motoring

  • YelloCar Hire Ltd

    • 22 November 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Holidays, travel and motoring

  • Cruise Club UK

    • 15 November 2017
    • Number of complaints: 1

    Media: Brochure
    Topic: Holidays, travel and motoring

  • East Coast Private Hire Ltd

    • 15 November 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Holidays, travel and motoring

Mail order cases (6)
  • Immediate Media Company Ltd t/a buysubscriptions

    • 27 September 2017
    • Number of complaints: 1

    Media: Magazine
    Topic: Sports, leisure and hobbies

  • Boots UK Ltd

    • 16 August 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Health conditions, Promotions and competitions

  • Time Inc (UK) Ltd t/a Woman

    • 15 March 2017
    • Number of complaints: 1

    Media: Magazine
    Topic: Sports, leisure and hobbies

  • National Magazine Company Ltd t/a Cosmopolitan

    • 08 February 2017
    • Number of complaints: 1

    Media: Unknown
    Topic: Clothing, shoes and jewellery

  • Express Newspapers Ltd t/a Daily Express

    • 04 January 2017
    • Number of complaints: 1

    Media: National press
    Topic: Promotions and competitions, Delivery, construction and logistics

  • Aveta Publishing Ltd t/a B Baby Magazine

    • 14 December 2016
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Promotions and competitions, Delivery, construction and logistics, Children and the vulnerable

Database cases (5)
  • Bolsover Cruise Club Ltd

    • 04 October 2017
  • We Buy Any Car Ltd

    • 16 August 2017
  • Saint John Patrick Publishers Ltd t/a St John Patrick Publishers

    • 17 May 2017
  • Uber BV

    • 08 March 2017
  • Holiday Extras Ltd t/a Holiday Extras

    • 14 December 2016