Rulings (209)
  • Tonic Nutrition Ltd t/a Tonic Health

    • Upheld
    • Internet (website content), Social media (own site)
    • 16 July 2025

    A website review page and an Instagram reel, for a sleep supplement, featured misleading customer reviews and made unauthorised specific and comparative health claims.

  • Trip Drink Ltd

    • Upheld
    • Website (own site)
    • 16 July 2025

    A website for TRIP drinks, made unauthorised claims that the drink could prevent, cure or treat human disease. As well as unauthorised nutrition and health claims.

  • Viva!

    • Upheld
    • Cinema (ad)
    • 16 July 2025

    A cinema ad for the vegan charity Viva!, featuring scenes of a human baby being taken from its mother and equating that with dairy calves being separated from their mothers, was irresponsible, distressing and likely to cause serious and widespread offence, particularly for viewers with experience of child los...

  • Aramco Overseas Oil Company BV t/a Aramco

    • Not upheld
    • Social media (paid ad)
    • 09 July 2025

    Paid-for LinkedIn, Google and Instagram ads featuring a Formula 1 car did not make misleading environmental claims.

  • Detox Today

    • Upheld
    • Website (own site)
    • 09 July 2025

    A website homepage for an alcohol addiction help and support service misleadingly implied that the advertiser directly provided registered medical treatment.

  • GoBrands Euro Intermediate Holdings SARL t/a gopuff

    • Upheld in part
    • Website (own site)
    • 09 July 2025

    A website for a Grocery delivery service which was promoting an ‘Aldi Price Match’ implied that all non-optional fees were included in the price match when this wasn’t the case, but didn’t present pricing information in a misleading way.

  • MyFlowers Ltd t/a MyFlowers

    • Upheld
    • Search (paid)
    • 09 July 2025

    A paid-for Google search ad and a website for a flower delivery service misleadingly implied that same-day delivery was available in all instances and for all UK addresses.

  • Nipper&Co Ltd t/a Nipper & Co

    • Upheld
    • Social media (paid ad)
    • 09 July 2025

    A paid-for Facebook ad for a lactation tea made unauthorised specific health claims.

  • PepsiCo International Ltd t/a Lipton Tea

    • Upheld
    • Social media (own site)
    • 09 July 2025

    An Instagram and TikTok post by Lipton Ice Tea misleadingly gave the impression that the Peach Lipton Ice Tea was being discontinued.

  • Good Guru Ltd t/a Protein World

    • Upheld
    • Email
    • 02 July 2025

    An email made claims that a food could treat anorexia.

  • Kenvue UK Ltd t/a Listerine

    • Upheld
    • Television
    • 02 July 2025

    A TV ad misleadingly exaggerated the performance of a product.

  • Mondelez UK Ltd t/a Cadbury

    • Upheld
    • Radio
    • 02 July 2025

    A radio ad made nutrition and comparative nutrition claims that didn’t meet the conditions of use for those claims.

  • Wowcher Ltd

    • Upheld
    • Website (own site)
    • 02 July 2025

    A website failed to administer a promotion fairly and caused unnecessary disappointment.

  • Wowcher Ltd

    • Upheld
    • Website (own site)
    • 02 July 2025

    A website made misleading savings claims.

  • Bodystreet Franchise (UK) Ltd t/a Bodystreet

    • Upheld
    • 25 June 2025

    A website made unsubstantiated claims that 20 minutes of exercise at their studio was enough for a week, that Electro Muscle Stimulation (EMS) training would lead to a reduction in body fat in a short time and that they were Europe's leading provider of EMS training.

  • SaffPro

    • Upheld
    • 25 June 2025

    A TikTok post and a paid-for Facebook ad made unauthorised specific health claims, claimed that a food supplement could prevent, treat or cure ADHD and irresponsibly encouraged people to stop taking medically prescribed treatments for ADHD.

  • CLF Distribution Ltd

    • Upheld
    • Email
    • 11 June 2025

    An email misleadingly claimed that products only contained “naturally sweet ingredients”.

  • Navi Organics Ltd

    • Upheld
    • Website (own site)
    • 11 June 2025

    A website made unsubstantiated efficacy claims and discouraged essential treatment for conditions for which medical supervision should be sought.

  • LiveScore Betting & Gaming (Gibraltar) Ltd t/a LiveScore Bet

    • Upheld
    • App (paid ad)
    • 04 June 2025

    Two in-app ads seen on the LiveScore app were inappropriately targeted towards under-18s.

  • Menwell Ltd t/a Manual

    • Upheld
    • Search (paid)
    • 04 June 2025

    A paid-for Google ad promoted a prescription-only medicine to the general public.

Informally resolved (6)
  • Toolport GmbH t/a House of Tents

    • 06 November 2024
    • Number of complaints: 1

    Topic: Home and garden

  • G.Network Communications Ltd

    • 07 August 2024
    • Number of complaints: 0

    Media: Internet
    Topic: Sports, leisure and hobbies

  • Shop Direct Home Shopping Ltd t/a Very, very.co.uk, Littlewoods, littlewoods.com

    • 07 August 2024
    • Number of complaints: 0

    Media: Internet
    Topic: Appliances, electronics and machinery

  • Direct Ferries Ltd t/a Direct Ferries

    • 24 July 2024
    • Number of complaints: 0

    Topic: Holidays, travel and motoring

  • Rakhee Mediratta

    • 24 July 2024
    • Number of complaints: 0

    Topic: Medicines, remedies and therapies

  • Veblen Wines Ltd

    • 24 July 2024
    • Number of complaints: 0

    Topic: Alcohol