Rulings (92)
  • University of East Anglia

    • Upheld
    • Internet (on own site)
    • 15 November 2017

    A website for the University of East Anglia (UEA), www.uea.ac.uk, seen on 9 June 2017, featured a black box including text stating, “Top 5 for student satisfaction (National Student Survey 2005-2016)” at the bottom of the homepage.

  • Falmouth University

    • Upheld
    • Internet (on own site)
    • 15 November 2017

    A website for Falmouth University, www.falmouth.ac.uk, seen on 10 June 2017 featured text stating “The UK’s No 1 Arts University (for three years running)” in “The Sunday Times League Table 2017” on a webpage titled “League Table Results”. Additionally, on the third page of ...

  • University of Leicester

    • Upheld
    • Internet (social networking)
    • 15 November 2017

    A paid for Facebook post for the University of Leicester, seen on 17 July 2017, featured text stating that the university was “a top 1% world university” and “A World Ranked University”.

  • University of Strathclyde

    • Upheld
    • Internet (on own site)
    • 15 November 2017

    A website for the University of Strathclyde, www.strath.ac.uk, seen on 8 June 2017 featured a webpage titled “Physics” that included a headline stating “We’re ranked No.1 in the UK”. Below this featured text stating “The Department of Physics at the University of Strathclyde, in t...

  • Teesside University

    • Upheld
    • Internet (on own site), Internet (social networking)
    • 15 November 2017

    A website and a social media post for Teesside University:

    a. The website www.tees.ac.uk, seen on 1 August 2017, featured text stating “Top university in England for long-term graduate prospects. Government longitudinal outcomes data 2016”.

    b. The paid-for tweet from the Teesside Univ...

  • University of West London

    • Upheld
    • Regional press
    • 15 November 2017

    A regional press advertorial for the University of West London (UWL), seen on 20 June 2017, featured text stating that UWL was “named as London’s top modern university - and one of the top 10 in the UK - in the Guardian University Guide 2018”.

  • Kingstown Associates Ltd t/a HealthyLiving Direct

    • Upheld
    • Catalogue
    • 15 November 2017

    A brochure for Healthy Living Direct, seen in June 2017, contained ads on one page for various products including a number of sex toys and sex aids. Two of the products, a sex toy entitled “The Pleasurable Way To Relieve Stress” and “Erecta Prompt Cream” had appeared in a previous ASA Adjudication. The ad also conta...

  • Redfoot Shoes Ltd t/a Goodwin Smith

    • Upheld
    • Internet (on own site), E-mail, Internet (social networking), Internet (video)
    • 15 November 2017

    Ads for Goodwin Smith Shoes seen in August 2017:

    a. An email included the claim “Fancy a pair?” and was accompanied by an image of three women wearing just knickers, with one woman’s breasts exposed, the second covering her chest with her arm with her nipple exposed and the third posed in front of the others ...

  • Royal Mail Group Ltd

    • Upheld
    • Internet (social networking), Internet (video)
    • 15 November 2017

    A paid-for video ad on Twitter and a Video On Demand (VOD) ad for Royal Mail:

    a. The video ad on Twitter, seen on 27 July 2017, featured a scene with customers and staff in a bank. A short while later a gang of men in balaclavas with baseball bats entered the bank and shouted, “This is a robbery”. The staff an...

  • AN & Associates t/a www.perfectsculptbras.com

    • Upheld in part
    • Internet (display)
    • 08 November 2017

    A video ad for bras from www.perfectsculptbras.com, seen in a Mashable story on Snapchat on 16 July 2017, depicted a woman trying on different bras and tops.

Informally resolved (148)
  • Amberstone Associates Ltd t/a Drive2us.com

    • 15 November 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Charity, education and Third sector

  • Sumdog Ltd t/a Sumdog

    • 15 November 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Charity, education and Third sector

  • Betway Ltd

    • 08 November 2017
    • Number of complaints: 1

    Media: E-mail
    Topic: Gambling

  • Chelsea Leisure Services Ltd t/a Chelsea Health Club & Spa

    • 08 November 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Sports, leisure and hobbies

  • Institute of Tourist Guiding

    • 08 November 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Holidays, travel and motoring, Charity, education and Third sector

  • Intelligence Media Ltd t/a Approved Index

    • 08 November 2017
    • Number of complaints: 1

    Media: Internet (search engine)
    Topic: Charity, education and Third sector

  • Noah's Ark - The Children's Hospice

    • 08 November 2017
    • Number of complaints: 1

    Media: Circular
    Topic: Charity, education and Third sector, Children and the vulnerable

  • Q-Park Ltd

    • 08 November 2017
    • Number of complaints: 1

    Media: Leaflet
    Topic: Holidays, travel and motoring

  • Quoc Pham Ltd

    • 01 November 2017
    • Number of complaints: 1

    Media: Internet (social networking)
    Topic: Clothing, shoes and jewellery

  • Voluntary Service Overseas t/a VSO

    • 01 November 2017
    • Number of complaints: 1

    Media: Radio
    Topic: Charity, education and Third sector

Mail order cases (1)
  • Teentoday Ltd t/a Maximumpop!

    • 13 September 2017
    • Number of complaints: 1

    Media: Internet (sales promotion)
    Topic: Gambling

Database cases (3)
  • Age UK

    • 23 August 2017
  • The Smile Train UK

    • 05 July 2017
  • Ladbrokes Betting & Gaming Ltd

    • 18 January 2017