Rulings (3)
  • All Care GB Ltd

    • Upheld
    • Leaflet
    • 13 December 2017

    A flyer for All Care, a domiciliary care service, received in July 2017, included the text “paid DBS checks … guaranteed hours” and “Rates of pay £8.30 per hour Monday through Friday”.

  • New Leaf Adoption Ltd t/a New Leaf Adoption

    • Upheld
    • Internet (on own site)
    • 06 December 2017

    A website for an adoption agency, New Leaf Adoption (www.newleafadoption.co.uk), seen on 23 March 2017, contained text which stated "We only use experienced competent assessors".

  • Health Lottery ELM Ltd

    • Upheld
    • Internet (social networking)
    • 22 November 2017

    A Facebook post for Health Lottery ELM Ltd, dated 22 January, stated “You know what they say five chances to win is better than one, that’s why we run five weekly draws! What’s more, each draw has a jackpot of up to £100K- that means that there is a potential half a million pounds up for grabs week in week out! … Up to...

Informally resolved (13)
  • 32Red Ltd t/a 32Red

    • 07 February 2018
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Sports, leisure and hobbies, Gambling

  • EU Lotto Ltd t/a Lottoland

    • 07 February 2018
    • Number of complaints: 1

    Media: Leaflet
    Topic: Sports, leisure and hobbies, Gambling

  • Asian BGE (Isle of Man) Ltd t/a Dafabet

    • 31 January 2018
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Sports, leisure and hobbies, Gambling

  • Platinum Gaming Ltd

    • 31 January 2018
    • Number of complaints: 1

    Media: E-mail
    Topic: Gambling

  • Home Help Agency Ltd t/a Home Help Companions

    • 24 January 2018
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Health conditions, Children and the vulnerable

  • Holisticare Ltd

    • 03 January 2018
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Health conditions, Children and the vulnerable

  • Waverley Media Ltd

    • 03 January 2018
    • Number of complaints: 1

    Media: Internet (social networking)
    Topic: Gambling

  • Ladbrokes Betting & Gaming Ltd

    • 13 December 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Gambling

  • Excellence Physiotherapy Ltd t/a Baby Physio

    • 06 December 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Health conditions, Children and the vulnerable

  • Wren Laboratories Ltd

    • 06 December 2017
    • Number of complaints: 1

    Media: National press
    Topic: Health conditions, Children and the vulnerable

  • Department for Education

    • 29 November 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Children and the vulnerable

  • Firtree House Nursing Home

    • 22 November 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Children and the vulnerable

  • Little Ones UK Ltd

    • 22 November 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Children and the vulnerable

Mail order cases (1)
  • The Entertainer (Amersham) Ltd

    • 10 January 2018
    • Number of complaints: 1

    Media: Internet (social networking)
    Topic: Promotions and competitions, Children and the vulnerable