Rulings (10)
  • Haven Power Ltd

    • Not upheld
    • Internet (website content)
    • 24 February 2021

    A website post by an electricity supplier did not make misleading environmental claims.

  • SCA Investments Ltd t/a Gousto

    • Upheld
    • 02 December 2020

    A website ad for the meal subscription service Gousto misleadingly stated that their packaging was 100% plastic free and misleadingly stated that it was 100% recyclable.

  • Puressentiel UK Ltd

    • Upheld
    • 07 October 2020

    A newspaper ad for an air spray product misleadingly implied that it could reduce airborne household bacteria.

  • British Gas Services Ltd t/a British Gas

    • Not upheld
    • Radio
    • 12 August 2020

    Three radio ads for British Gas’ HomeCare service did not make misleading price claims.

  • BOXT Ltd

    • Upheld in part
    • Television, Social media (own site)
    • 15 July 2020

    A YouTube and TV ad for a BOXT boiler was banned for making misleading price comparison claims.

  • Shell UK Ltd

    • Upheld
    • Radio
    • 08 July 2020

    A radio ad for Shell’s loyalty scheme was banned for being misleading.

  • Fischer Future Heat UK Ltd

    • Upheld
    • Television
    • 22 April 2020

    A TV ad for a discount offer on heaters made a misleading savings claim.

  • Clearabee Ltd

    • Not upheld
    • Internet (on own site)
    • 01 April 2020

    Claims on a website for a waste management company were not misleading.

  • Ltd t/a Parcel2go

    • Upheld in part
    • Internet (on own site), Email
    • 01 April 2020

    A website and an email for a parcel delivery comparison website omitted information about parcel restrictions and misled consumers about their ratings.

  • One Freelance Ltd t/a Custom Writng

    • Upheld
    • Internet (on own site), Internet (OM 3rd party)
    • 04 March 2020

    A Facebook page and website for an essay writing service misleadingly implied students could submit essays as their own without risk of repercussions.