Rulings (3)

  • Brighton & Hove City Council

    • Upheld
    • Poster (digital static image)
    • 03 June 2026

    A digital poster misleadingly implied there was a direct causal link between the use of wood burners and open fires and an increase in particle pollution, without having suitable evidence to back this claim up. 

  • DUSK (Retail) Ltd t/a DUSK

    • Upheld
    • Website (own site)
    • 03 June 2026

    Four webpages for an online bed retailer made misleading savings claims. 

  • Wowcher Ltd t/a Wowcher

    • Upheld
    • Website (commercial classified)
    • 03 June 2026

    A promotion on the Wowcher website wasn’t administered fairly and caused unnecessary disappointment.

Informally resolved (7)

  • Asos.com Ltd

    • 03 June 2026
    • Number of complaints: 1

  • Fischer Heat UK Ltd

    • 03 June 2026
    • Number of complaints: 1

  • Nu Mind Wellness Ltd

    • 03 June 2026
    • Number of complaints: 1

  • Octopus Energy Ltd

    • 03 June 2026
    • Number of complaints: 1

  • Osprey Charging Network Ltd t/a Osprey

    • 03 June 2026
    • Number of complaints: 1

  • River Island Clothing Co Ltd t/a River Island

    • 03 June 2026
    • Number of complaints: 1

  • Whaleco UK Ltd t/a Temu

    • 03 June 2026
    • Number of complaints: 1

Mail order cases (0)
Database cases (0)