In some circumstances, ASA rulings can be challenged by an advertiser or complainant when there is evidence that we have not got the decision right or there was a flaw in our processes. Find out more about the Independent Review process.
 
  • Rachel Childs

    Rachel Childs

    Interim Independent Reviewer

    Rachel has wide experience of regulation. A former headteacher and school leader across primary and secondary settings, she was an ASA Council member between 2011 and 2018, taking on the role of Senior Independent Director for her final three years. She subsequently sat on the Advertising Advisory Committee, providing a consumer perspective to the Committees of Advertising Practice (CAP and BCAP) on the broadcast and non-broadcast advertising codes until January of this year. Rachel has extensive experience of complaint handling and review. She is the current Chair of the Independent Complaints Panel at the Portman Group and is an Independent Complaints Assessor for the Department for Transport. She also acts as a Fitness to Practise and Investigating Committee Chair for a number of different healthcare regulators.

 

Independent Reviewer’s report 

Each year, the Independent Reviewer writes a report highlighting notable cases from the past year. You can read their latest report below: 

2024 Independent Reviewer's report

 

2023 Independent Reviewer's report


You can see the Independent Reviewer’s reports prior to 2023 in our archive of annual reports. You can also read about the outcomes of their recent reviews.