Rulings (16)
  • Dr Bunny Aesthetics

    • Upheld
    • Internet (website content)
    • 24 April 2024

    An online listing for a cosmetic surgery practitioner advertised prescription-only medicines and misleadingly implied a doctor or someone with a general medical qualification ran the service.

  • GKOnlineCo Pty Ltd t/a Pups Den, Official Aida Store

    • Upheld
    • Internet (website content)
    • 24 April 2024

    A paid-for social media ad made medicinal claims about an unlicenced product.

  • Hismile Pty Ltd

    • Social media (paid ad)
    • 24 April 2024

    Two paid-for TikTok and Instagram ads misleadingly implied that a colour correcting product was effective for whitening teeth immediately.

  • XC Trains Ltd t/a Cross Country Trains

    • Internet (website content)
    • 17 April 2024

    A webpage made misleading claims about the availability of complimentary food and drink for First Class passengers on Cross Country Trains.

  • infirst Ltd t/a Flarin

    • Television
    • 17 April 2024

    A TV ad misleadingly implied that Flarin was better for treating joint pain than other ibuprofen products.

  • The Sky Mining Company Ltd t/a Sky Mining

    • Press general, Internet (website content), Social media (own site)
    • 10 April 2024

    A press ad, Instagram ad and website did not make it clear that the company’s diamonds were synthetic, which was misleading.

  • Hismile Pty Ltd

    • Upheld
    • Social media (paid ad)
    • 03 April 2024

    Two paid-for TikTok ads made misleading claims about the range of flavours produced and sold by the advertiser.

  • John Mills Ltd t/a JML Direct

    • Upheld
    • Television
    • 03 April 2024

    A TV ad featured a testimonial which misleadingly implied a heated drying pod could prevent condensation form forming.

  • Mous Products Ltd

    • Upheld
    • Television
    • 03 April 2024

    A TV ad made misleading claims about the efficacy of a range of phone cases.

  • Nationwide Building Society t/a Nationwide

    • Upheld
    • Press general, Television, Radio
    • 03 April 2024

    TV, radio and press ads for Nationwide were misleading as consumers were likely to understand that the building society had made a long-term decision not to close their branches and that they had not recently closed any branches when this was not the case.

  • Not Guilty Food Co Ltd t/a The Skinny Food Co

    • Upheld
    • Social media (influencer or affiliate ad)
    • 03 April 2024

    An Instagram Reel on Katie Price’s account was not obviously recognisable as an ad, irresponsibly promoted a diet that fell below 800 calories a day, and made weight loss claims for the products shown that aren’t authorised on the GB NHC Register.

  • Sparks Information PTE Ltd t/a Hunting Sniper

    • Upheld
    • Social media (paid ad)
    • 03 April 2024

    A paid-for Facebook ad for Hunting Sniper, a mobile app game, featured realistic footage of harm to animals, which was likely to cause widespread offence and unjustified distress.

  • Top Games Inc

    • Upheld
    • Social media (paid ad)
    • 03 April 2024

    A paid-for X ad for the game Evony: The King’s Return featured gameplay that was not representative of the actual game.

  • Easigrass (Distribution) Ltd

    • Upheld
    • Website (own site), Social media (own site)
    • 27 March 2024

    A Facebook post and website for artificial grass made misleading claims about recyclability, and misleadingly implied the product was eco friendly.

  • John Mills Ltd t/a JML Direct

    • Upheld
    • Television
    • 27 March 2024

    A TV ad for a cleaning tool presented gender stereotypes in a way that was likely to cause harm.

  • Vytaliving Ltd

    • Upheld
    • Press general
    • 27 March 2024

    A press ad for nutritional tablets claimed a food could treat, prevent or cure human disease, featured claims that were not authorised on the GB NHC Register, and made misleading claims around savings.

Informally resolved (59)
  • Amazon Europe Core Sarl

    • 24 April 2024
    • Number of complaints: 0

  • Ebac Ltd

    • 24 April 2024
    • Number of complaints: 0

  • Fast Move Estates Ltd

    • 24 April 2024
    • Number of complaints: 0

  • Fitness First Clubs Ltd

    • 24 April 2024
    • Number of complaints: 0

  • Green Power Home Services Ltd

    • 24 April 2024
    • Number of complaints: 0

  • HHGL Ltd

    • 24 April 2024
    • Number of complaints: 0

  • Kingsley School

    • 24 April 2024
    • Number of complaints: 0

  • Mindful Chef Ltd

    • 24 April 2024
    • Number of complaints: 0

  • Nike (UK) Ltd

    • 24 April 2024
    • Number of complaints: 0

  • See Group Ltd

    • 24 April 2024
    • Number of complaints: 0

  • Seymours Licences Ltd

    • 24 April 2024
    • Number of complaints: 0

  • Skechers USA Ltd

    • 24 April 2024
    • Number of complaints: 0

  • Uber Eats UK Ltd

    • 24 April 2024
    • Number of complaints: 0

  • Vapes-Bars Ltd

    • 24 April 2024
    • Number of complaints: 0

  • Vodafone Ltd

    • 24 April 2024
    • Number of complaints: 0

  • Wm Morrison Supermarkets Ltd

    • 24 April 2024
    • Number of complaints: 0

  • 888 UK Ltd

    • 17 April 2024
    • Number of complaints: 0

  • Alibaba.com Singapore E-commerce Private Ltd

    • 17 April 2024
    • Number of complaints: 0

  • Fitzdares Ltd

    • 17 April 2024
    • Number of complaints: 0

  • J Sainsbury plc

    • 17 April 2024
    • Number of complaints: 0