Rulings (30)
  • BPerfect Ltd

    • Upheld
    • Social media (influencer or affiliate ad)
    • 21 July 2021

    A series of Instagram story posts on Charlotte Dawson’s account were banned for failing to disclose they were ads, as well as using filters to exaggerate a product’s efficacy

  • BrewDog plc

    • Upheld
    • Social media (paid ad)
    • 07 July 2021

    A paid-for Instagram post by Brewdog was banned for making misleading nutrition claims for an alcoholic drink and for making other non-permitted nutrition claims.

  • DRTY DRINKS Ltd

    • Upheld
    • Social media (own site)
    • 07 July 2021

    Two Instagram posts by a drinks company were banned for making misleading nutrition claims for an alcoholic drink and for encouraging excessive drinking.

  • Boux Avenue Ltd

    • Not upheld
    • Social media (paid ad)
    • 02 June 2021

    A paid-for Facebook ad featuring a woman wearing lingerie did not break the CAP Code as the model did not appear to be unhealthily thin.

  • Lanistar Ltd

    • Upheld
    • Social media (own site)
    • 19 May 2021

    A digital banking company could not adequately substantiate the claim in its Instagram profile that they were “the world’s most secure payment card”.

  • Channel Four Television Corporation

    • Not upheld
    • Internet (website content)
    • 12 May 2021

    A website ad for Channel 4 was not found to be misleading.

  • Max Mara Fashion Group Srl

    • Upheld
    • Magazine (paid ad)
    • 05 May 2021

    A magazine ad for a clothing retailer was banned for including a model who appeared unhealthily thin.

  • Missguided Ltd

    • Upheld
    • Social media (influencer or affiliate ad)
    • 14 April 2021

    An Instagram post by influencer Zara McDermott promoting Missguided products was banned for not being obviously identifiable as an ad.

  • Not Guilty Food Co Ltd t/a The Skinny Food Co

    • Upheld
    • Social media (own site)
    • 14 April 2021

    A Facebook post promoting spice mixes was banned as the product’s name implied that it could help consumers lose weight.

  • Grey Technology Ltd t/a Gtech

    • Upheld in part
    • Newspaper, Internet (website content)
    • 07 April 2021

    Two newspaper ads and a website ad for a vacuum cleaner were banned for implying the product could completely eliminate dust clouds without holding adequate evidence to prove this.

  • Vauxhall Motors Ltd

    • Upheld
    • Television
    • 07 April 2021

    A TV ad for the Vauxhall Corsa was not found to be misleading.

  • Campylite Investments Ltd

    • Upheld
    • Internet (website content), Internet (video)
    • 31 March 2021

    A YouTube video and blog post for a building consultant were banned for denigrating one of their competitors by claiming they were scammers.

  • Bio-Medical Research Ltd t/a Slendertone

    • Upheld
    • 10 March 2021

    A TV ad for a toning belt was banned for misleadingly implying that the product was able to affect the size of the waist by visibly firming and toning the abdominal muscles.

  • Hutchison 3G UK Ltd t/a 3

    • Upheld
    • Search (paid), Internet (on own site), Television
    • 24 February 2021

    A TV, website and paid-for search ad by Three Mobile were banned for not holding adequate substantiation to support the claim that they were the ‘best network for data.”

  • Telefonica UK Ltd t/a O2

    • Upheld
    • National newspaper (paid ad), Television
    • 24 February 2021

    A TV and newspaper ad for O2 which claimed it was the “UK’s No.1 Network” was found to be misleading because the comparisons it made with competitors were not clear.

  • Boohoo.com UK Ltd in association with Luke Mabbott

    • Upheld
    • Social media (influencer or affiliate ad)
    • 10 February 2021

    A TikTok post by an influencer promoting the fashion retailer Boohoo breached the CAP Code as it was not obviously identifiable as an ad.

  • HardDisk Direct Ltd

    • Upheld
    • Internet (website content)
    • 03 February 2021

    A website ad for an IT hardware retailer was banned for containing misleading scores from a third-party review website.

  • Skinny Tan Ltd in association with Elly Norris

    • Upheld
    • Social media (influencer or affiliate ad)
    • 03 February 2021

    Two Instagram stories by an influencer promoting a beauty product were banned for applying a filter which misleadingly exaggerated the effect the product was capable of achieving.

  • We Are Luxe Ltd t/a TANOLOGIST TAN, in association with Cinzia Baylis-Zullo

    • Upheld
    • Social media (influencer or affiliate ad)
    • 03 February 2021

    An Instagram story by an influencer promoting a beauty product was banned for applying a filter which misleadingly exaggerated the effect the product was capable of achieving.

  • Unilever UK Ltd

    • Upheld
    • Social media (paid ad)
    • 13 January 2021

    A paid-for Facebook post by Boots was banned for implying that a lotion product could protect babies’ skin microbiome without holding sufficient evidence to demonstrate that this was the case.