Rulings (6)
  • Bakkavor Ltd

    • Upheld
    • Packaging (promotion)
    • 29 April 2026

    A promotion featured on the packaging of a cookie dough dessert misleadingly implied that particular products were included in the promotion, causing unnecessary disappointment.

  • Beiersdorf UK Ltd

    • Upheld
    • Poster
    • 29 April 2026

    A poster ad for Eucerin Skincare misleadingly claimed that a serum was clinically proven to make you look up to 5 years younger.

  • CC Response NW Ltd

    • Upheld
    • Search (paid), Website (own site)
    • 29 April 2026

    Two paid-for Google search listings and a web landing page for an accident claims management company failed to make the nature of their service clear, misleadingly implied there was no cost to consumers and made misleading claims in relation to potential savings.

  • Exclusive Law Ltd

    • Upheld
    • Search (paid), Website (own site)
    • 29 April 2026

    Three paid-for Google search listings and a website for an accident claims management company failed to make the nature of their service clear, misleadingly implied there was no cost to consumers and irresponsibly discouraged consumers from approaching their insurance provider. They also misleadingly implied that the u...

  • Gismart Ltd t/a Dancebit

    • Upheld
    • Social media (paid ad)
    • 29 April 2026

    A paid-for Facebook ad for a dance workout app misleadingly stated that their service was free.

  • iRevolution Claims Ltd

    • Upheld
    • Search (paid), Website (own site)
    • 29 April 2026

    Three Google search listings and a website for an accident claims management company failed to make the nature of their service clear and misleadingly implied there was no cost to consumers.

Informally resolved (9)
  • Currys Group Ltd

    • 29 April 2026
    • Number of complaints: 1

  • FM Publications Ltd

    • 29 April 2026
    • Number of complaints: 1

  • Health & Safety Works Ltd

    • 29 April 2026
    • Number of complaints: 1

  • Jet2.com Ltd

    • 29 April 2026
    • Number of complaints: 1

  • John Lewis plc

    • 29 April 2026
    • Number of complaints: 1

  • Mattressman Ltd t/a Bedman

    • 29 April 2026
    • Number of complaints: 1

  • Medly AI Ltd

    • 29 April 2026
    • Number of complaints: 1

  • Must Have Ideas Ltd

    • 29 April 2026
    • Number of complaints: 1

  • Tesco Stores Ltd

    • 29 April 2026
    • Number of complaints: 1