Rulings (6)
  • Project E Beauty LLC

    • Upheld
    • Social media (paid ad), Website (own site)
    • 05 November 2025

    A paid-for Meta ad and a website page for a hair and skincare retailer, which featured an LED facemask made medicinal claims for a product that was not registered with the Medicines and Healthcare products Regulatory Agency (MHRA) and did not have the applicable conformity marking.

  • RTSB Ltd

    • Not upheld
    • Social media (influencer or affiliate ad)
    • 05 November 2025

    A YouTube ad for Match Bingo, which featured the Tottenham Hotspur football team, was not inappropriately targeted to under-18s.

  • Stove Industry Alliance Ltd t/a Stove Industry Association

    • Upheld
    • Website (own site)
    • 05 November 2025

    A website for the Stove Industry Association made unsubstantiated claims that modern stoves emitted significantly lower emissions than open fireplaces or older stoves, and that they were a low-emission way to heat a home. It also failed to make the basis of comparative environmental claims clear. 

  • Supreme CBD Ltd

    • Upheld
    • Social media (own site)
    • 29 October 2025

    A post for SupremeCBD on Anthony Fowler’s Instagram account implied that a food supplement could prevent, treat or cure chronic anxiety and depression. It also discouraged essential treatment for conditions for which medical supervision should be sought.

  • Sweet Bee Organics Ltd

    • Upheld
    • Website (own site)
    • 29 October 2025

    A website for a beauty products retailer made medicinal claims about an unlicensed product.

  • WHG (International) Ltd t/a William Hill Online

    • Upheld
    • App (own claim)
    • 29 October 2025

    An in-app ad promoting an offer for a game in the William Hill app misleadingly contradicted the terms and conditions that applied to the offer.

Informally resolved (11)
  • BrewDog plc

    • 05 November 2025
    • Number of complaints: 1

  • Moonpig.com Ltd

    • 05 November 2025
    • Number of complaints: 1

  • Supergroup Internet Ltd t/a Superdry

    • 05 November 2025
    • Number of complaints: 1

  • Nineteen Group Ltd

    • 29 October 2025
    • Number of complaints: 1

  • Phlo Technologies Ltd and iPLATO Healthcare Ltd

    • 29 October 2025
    • Number of complaints: 1

  • Sportsdirect.com Retail Ltd

    • 29 October 2025
    • Number of complaints: 1

  • Supercell Oy

    • 29 October 2025
    • Number of complaints: 1

  • Team RH Fitness Ltd

    • 29 October 2025
    • Number of complaints: 1

  • Verisure Services (UK) Ltd

    • 29 October 2025
    • Number of complaints: 1

  • Vodafone Ltd

    • 29 October 2025
    • Number of complaints: 1

  • WHG (International) Ltd t/a William Hill Online

    • 29 October 2025
    • Number of complaints: 1