Rulings (39)
  • Artscapy Ltd

    • Upheld
    • Search (paid), Website (own site)
    • 03 December 2025

    A paid-for Google ad for an art investment company failed to make clear that art investment was unregulated and that the value of investments was variable.

  • Betway Ltd

    • Upheld
    • Social media (paid ad)
    • 03 December 2025

    A paid-for Facebook ad for Betway featured Sir Lewis Hamilton, a person who had strong appeal to under-18s.

  • HER Galleries Ltd t/a Her Fine Art

    • Upheld
    • Social media (paid ad)
    • 03 December 2025

    A paid-for Facebook ad for an art investment company failed to make clear that art investment was unregulated, that the value of investments was variable and that examples of past performance weren’t necessarily a guide to the future.

  • Hartco Consultancy

    • Upheld
    • Social media (paid ad)
    • 03 December 2025

    Two paid-for Facebook ads for an art investment company failed to make clear that art investment was unregulated, that the value of investments was variable and that examples of past performance weren’t necessarily a guide to the future. The ads also featured examples of past performance that were unrepresentativ...

  • Lacoste E-commerce t/a Lacoste

    • Upheld
    • Search (paid)
    • 03 December 2025

    A paid-for Google ad for Lacoste made misleading environmental claims.

  • Nike Retail BV

    • Upheld
    • Search (paid)
    • 03 December 2025

    A paid-for Google ad for Nike made misleading environmental claims.

  • Supergroup Internet Ltd

    • Upheld
    • Search (paid)
    • 03 December 2025

    A paid-for Google ad for Superdry made misleading environmental claims. 

  • Woodbury House Ltd

    • Upheld
    • Search (paid), Website (own site)
    • 03 December 2025

    Two paid-for Google search ads for an art investment company failed to make clear that art investment was unregulated and that the value of investments was variable.

  • AGN Events t/a Rock N Roll Circus

    • Upheld
    • Social media (own site)
    • 26 November 2025

    An Instagram post by Rock N Roll Circus failed to include all the significant conditions of a promotion.

  • Domestika Inc

    • Upheld
    • Social media (paid ad)
    • 26 November 2025

    A paid-for Facebook post for an online course provider misleadingly gave the impression that an offer was a one-off purchase when it was only available when signing up to a free trial of a subscription.

  • Dribble Media Ltd t/a Midnite

    • Upheld
    • Social media (own site)
    • 26 November 2025

    A post on Midnite’s X page featured a person who was likely to have strong appeal to under-18s.

  • Ecom7 Ltd t/a BrizaAC

    • Upheld
    • Website (paid ad)
    • 26 November 2025

    A paid-for online display ad for a mini-cooler misleadingly exaggerated the effectiveness of a product. 

  • FlixBus UK Ltd

    • Upheld
    • Social media (own site)
    • 26 November 2025

    A website for FlixBus UK made misleading claims about the price of coach tickets. 

  • GGRS Energie Ltd

    • Upheld
    • Local or regional newspaper (paid ad)
    • 26 November 2025

    A regional press ad for GGRS Energie made exaggerated and unsubstantiated savings claims about solar installation and failed to include all material information.

  • Good Energy Ltd

    • Upheld
    • Social media (paid ad)
    • 26 November 2025

    A paid-for Meta ad for Good Energy made unsubstantiated savings claims about greener home installation and failed to include all material information.

  • HydroChill

    • Upheld
    • Social media (paid ad)
    • 26 November 2025

    A paid-for YouTube ad for a mini-cooler made exaggerated and unsubstantiated claims about their product’s cooling abilities, cost effectiveness and that their product was a viable and economical alternative to air conditioning.  

  • Storage Giant Ltd

    • Upheld
    • Email, Website (own site)
    • 26 November 2025

    Two web pages and an email for a self-storage company made best price guaranteed claims without evidence to support them. They also failed to make sure that quoted prices reflected the total cost people would pay and didn’t make clear when prices were promotional or subject to significant...

  • Trip.com Travel Singapore Pte. Ltd t/a Trip.com

    • Upheld
    • Social media (paid ad)
    • 26 November 2025

    Two paid-for Meta ads for Trip.com for a promotion caused unnecessary disappointment and didn’t provide people with sufficient information to make an informed decision on whether or not to participate. One of the ads also misleadingly implied that an offer was available during a part...

  • UAB CommerceCore t/a NuraBreeze

    • Upheld
    • Social media (paid ad)
    • 26 November 2025

    A paid-for YouTube ad for a mini-cooler made exaggerated and unsubstantiated claims about their product’s cooling abilities, cost effectiveness and that their product was a viable and economical alternative to air conditioning.

  • UAB Rara Digital t/a Airabreeze

    • Upheld
    • Social media (paid ad), Internet (display)
    • 26 November 2025

    Two paid-for online display ads and a paid-for YouTube ad for a mini-cooler made exaggerated and unsubstantiated claims about their product’s cooling abilities, cost effectiveness and that their product was a viable and economical alternative to air conditioning.  

Informally resolved (55)
  • A1CO Ltd

    • 03 December 2025
    • Number of complaints: 1

  • Alliance Automotive UK Trading Groups Ltd

    • 03 December 2025
    • Number of complaints: 1

  • BrewDog plc

    • 03 December 2025
    • Number of complaints: 1

  • California Department of Public Health

    • 03 December 2025
    • Number of complaints: 1

  • Chelsea Life Jacket Ltd

    • 03 December 2025
    • Number of complaints: 1

  • Grosvenor Central Ltd

    • 03 December 2025
    • Number of complaints: 1

  • Nashi Drinks Ltd

    • 03 December 2025
    • Number of complaints: 1

  • Perrin Et Fils SAS

    • 03 December 2025
    • Number of complaints: 1

  • South Western Railway Ltd

    • 03 December 2025
    • Number of complaints: 1

  • Tesco Stores Ltd

    • 03 December 2025
    • Number of complaints: 1

  • Tom Povey

    • 03 December 2025
    • Number of complaints: 1

  • TopCashback Ltd

    • 03 December 2025
    • Number of complaints: 1

  • Awaze Vacation Rentals Ltd

    • 26 November 2025
    • Number of complaints: 1

  • Cannaray Brands Ltd

    • 26 November 2025
    • Number of complaints: 1

  • Caoímhe McG

    • 26 November 2025
    • Number of complaints: 1

  • Caz Milligan

    • 26 November 2025
    • Number of complaints: 1

  • Green Power Trading UK Ltd

    • 26 November 2025
    • Number of complaints: 1

  • Hillside (UK Sports) ENC

    • 26 November 2025
    • Number of complaints: 1

  • Jackson Reece Ltd

    • 26 November 2025
    • Number of complaints: 1

  • Mama Bamboo Ltd

    • 26 November 2025
    • Number of complaints: 1