I would like to know more about the ASA's remit

We regulate ads across a whole range of media including online, print, TV and radio.

However, we don't regulate all media, or indeed all ads. 

Before you make a complaint with us, you should check your issue is regulated by us and not another organisation. To do this, please visit our remit page.

I would like to know more about how the ASA is funded

If you would like to know more about how the ASA is funded, please visit our funding page.

I would like to know more about the ASA's complaint process and how the ASA comes to its decisions

If you would like to know more about our complaints process and how we make our decisions, please visit our how we handle complaints page.

I would like to know more about the sanctions advertisers who break the rules can receive

If you would like to know about the sanctions we can hand out to advertisers who break the rules, please visit our sanctions page.

I could not find my reason for enquiry in any of the previous sections

If you were unable to find your reason for enquiry in any of the previous sections please use the form below to contact us. 

Please be aware if your enquiry can be found elsewhere on the site yet you choose to use this method to contact us, it may take us longer to reply to you. Also, we do not accept complaints about ads via this method and if you would like to make a complaint about an ad you've seen or heard, you should use our online complaints form.

If you use the form below to submit a complaint about an ad, or to find out the status of a complaint you have already made, you will not receive a response.

If you already have a named contact at the ASA who is dealing with a complaint you have made, you should always try and get in touch with them, about any query you may have, in the first instance. If you're having any trouble with the form, you can email us at [email protected]
 

 

Please note, we do not accept complaints about ads via this form. If you'd like us to look into your concerns about an ad, please use our complaint form.