I need some advice about my own advertising

For advice about to how to make sure your ads don't fall foul of the rules, you can contact our Copy Advice team. 

The Copy Advice team will review ad copy for free within 24 hours or - for a small fee - quicker, if you're short of time. 

You can put in a request to have your ad copy reviewed here.

I need some advice on a specific rule or area of the Advertising Code

Our searchable resource library provides links, by topics, to advice on current interpretation of the Ad Codes in light of recent rulings. You can also visit our issues and topics pages.

However if you are still struggling to find the answers you need, please contact our Copy Advice team

I am having problems registering with CAP and need some help

If you are having problems registering with our website or have not received a link to reset your password, please contact our website help desk using the form below. 

I am having problems using the online form for Copy Advice or need to edit a submission I have already made

If you are having problems uploading your Copy Advice request or you wish to edit/add to a submission you have already made, please contact our Copy Advice team.

I could not find my reason for enquiry in any of the previous sections

If you were unable to find your reason for enquiry in any of the previous sections please use the form below to contact us. 

Please be aware if your enquiry can be found elsewhere on the site yet you choose to use this method to contact us, it may take us longer to reply to you. Also, we do not accept complaints about ads via this method and if you would like to make a complaint about an ad you've seen or heard, you should use our online complaints form.

If you're looking to report an ad that involves Coronavirus/Covid-19, please use our quick reporting tool.

If you use the form below to submit a complaint about an ad, or to find out the status of a complaint you have already made, you will not receive a response.

If you already have a named contact at the ASA who is dealing with a complaint you have made, you should always try and get in touch with them, about any query you may have, in the first instance. If you're having any trouble with the form, you can email us at [email protected]


Please note, we do not accept complaints about ads via this form. If you'd like us to look into your concerns about an ad, please use our complaint form.