I need to report a problem with the website

Please use the form below to let us know about any problems you have encountered whilst visiting our website. 
 
 

I'm having difficulty registering with the website

Please use the forgotten password feature, to be emailed a link to reset your password.

If you don't receive this email, please check your junk folder.

I could not find my reason for enquiry in any of the previous sections

If you were unable to find your reason for enquiry in any of the previous sections please use the form below to contact us. 

Please be aware if your enquiry can be found elsewhere on the site yet you choose to use this method to contact us, it may take us longer to reply to you. Also, we do not accept complaints about ads via this method and if you would like to make a complaint about an ad you've seen or heard, you should use our online complaints form.

If you use the form below to submit a complaint about an ad, or to find out the status of a complaint you have already made, you will not receive a response.

If you already have a named contact at the ASA who is dealing with a complaint you have made, you should always try and get in touch with them, about any query you may have, in the first instance.