20 result(s)
  • Hatched.co.uk Ltd t/a Hatched

    • Ruling
    • Upheld
    • 23 August 2017

    A website for the online estate agency Hatched, www.hatched.co.uk, seen in March 2017, stated

  • Keeping your house in order - ensuring your marketing complies with the CAP Code

    • CAP News

    The UK property market may be ever-changing, but our helpful guide to marketing your estate agency services

    The UK property market may be ever-changing, but our helpful guide to marketing your estate agency services

  • Home truths for estate agents: ensure your marketing complies with the CAP Code

    • CAP News

    The UK property market may be ever-changing, but here’s some useful advice on advertising estateagency services generally to help you stay on the right track with your ads. From ensuring that you

    The UK property market may be ever-changing, but our helpful guide to marketing your estate agency services

  • Guidance for Estate Agents

    • Advertising guidance

    Standards Estate Agency team. The notice highlights issues we have seen in the property sector in 2017, and

  • Property: Sales and the use of website data

    • Advice online

    and ensure they hold supporting evidence before making such claims (R House Estate Agency Ltd, 20

  • Independence and Impartiality

    • CAP News

    recently, those investigations have been in the estate agency sector, where consumers might infer that … the UK’s largest independent estate agency group”. The ASA noted that, despite trading … , focused primarily on estate agency and independent of any other larger concerns. It considered that

  • ASA will now refer property raffle complaints to NTSELAT

    • ASA and CAP News

    raffle could ultimately be a legal issue which falls under the Estate Agency Act 1979, so promoters … the trader is found to be operating under the definition of estate agency work, NTSELAT can … Agents Act 1979, as the promoter of the raffle could be classed as doing estate agency work. If

  • Offence: Sex

    • Advice online

    about an ad for an estate agency which pictured a man’s torso and stated “WOW, WHAT A

  • Claims of independence or impartiality

    • Advice online

    regional estate agent to describe itself as “part of the UK’s largest independent estateagency group” (because the meaning of the claim was qualified) but could not describe itself as

  • Purplebricks Group plc

    • Ruling
    • Upheld
    • 27 June 2018

    they were a disruptive force in the estate agency market. They said since they started in 2014, the … average estate agency commission that had been charged by traditional agencies had fallen from an … first estate agency to have revealed their fees transparently on their website. They had also recently

  • Purple Bricks Company Ltd t/a Purplebricks

    • Ruling
    • Upheld
    • 05 July 2017

    Arun Estate Agencies Ltd challenged whether the “Fees saved” claims were misleading and could be … said it was the standard convention among high street estate agencies to quote VAT-exclusive prices … street estate agents” would be understood by consumers to cover all estate agencies with a high

  • Offence: Sexualisation and objectification

    • Advice online

    where they are unrelated to the product. In 2018 the ASA upheld a complaint about an ad for an estateagency which pictured a man’s torso and stated “WOW, WHAT A PACKAGE”, and further

  • International Men’s Day 2019

    • CAP News

    . Last year, the ASA upheld a complaint about an ad for an estate agency which pictured a

  • Buckinghamshire and Surrey Trading Standards becomes ASA's legal backstop power

    • ASA News

    teams (eg the NTS Estate Agency Team) to deal with an ASA compliance issue if that is the best solution”

  • Yorkshires Finest Ltd

    • Ruling
    • Upheld
    • 19 July 2017

    Finest said that the current state of estate agency was wholly different from in the past, and the

  • Pink and Cow

    • Ruling
    • Upheld
    • 07 June 2017

    , challenged whether the ad was misleading. Pink and Cow said that it offered the full online estateagency service for 0.5% with no catches. They said that an online estate agent was very different to a

  • A Few Good Rules: International Men’s Day 2021

    • News

    product or service advertised. In 2018, the ASA upheld a complaint about an ad for an estate agency which

  • HouseSimple Ltd

    • Ruling
    • Not upheld
    • 05 February 2020

    presented with a pop-up box that stated “Our free Estate Agency service is coming soon

  • Purplebricks Group plc

    • Ruling
    • Upheld in part
    • 18 October 2017

    estate agency services.Clearcast said Purplebricks confirmed to them that no commission was paid for

  • HouseSimple Ltd

    • Ruling
    • Upheld
    • 16 August 2017

    street estate agencies to also provide other services including accompanied viewings as part of their