24 result(s)

  • Hatched.co.uk Ltd t/a Hatched

    • Ruling
    • Upheld
    • 23 August 2017

    A website for the online estate agency Hatched, www.hatched.co.uk, seen in March 2017, stated

  • Redman Casey Estate Agents Ltd

    • Ruling
    • Upheld
    • 16 September 2015

    that stated “50 YEARS ESTATE AGENCY EXPERIENCE”. On the “CONVEYANCING” page was text that stated

    % of our buyers and sellers would recommend us"; and 2. “50 YEARS ESTATE AGENCY EXPERIENCE” and … they would not. 2. Redman Casey Estate Agents stated that the claims “50 YEARS ESTATE AGENCY EXPERIENCE … claim “50 YEARS ESTATE AGENCY EXPERIENCE” was located in a flash banner underneath the text “Redman

  • West Property Consultants Ltd t/a Hugo West

    • Ruling
    • Upheld
    • 22 July 2015

    endorsed (SAFE) ...". It also featured a logo stating "THE SUNDAY TIMES ESTATE AGENCY of the YEAR

  • Butters John Bee Ltd

    • Ruling
    • Upheld in part
    • 01 March 2017

    ;re your local independent award-winning estate agency practice and we’ll give you more than … Winners as ‘Best in North West’ at 2016 ESTAS National Estate Agency Awards. Only agent

    ESTAS National Estate Agency Awards”; and 3. “Only agent in Crewe with viewings 7 … ‘Best in North West’ at the 2016 ESTAS (Estate Agency Awards). They said that the ESTAS awards … were open to any estate agency to enter. 3. Butters John Bee said their Crewe branch employed two

  • Home truths for estate agents: ensure your marketing complies with the CAP Code

    • CAP News

    The UK property market may be ever-changing, but here’s some useful advice on advertising estate … agency services generally to help you stay on the right track with your ads. From ensuring that you

    The UK property market may be ever-changing, but our helpful guide to marketing your estate agency services

  • Beachwood Properties Ltd t/a Property Purchased Fast

    • Ruling
    • Not Upheld
    • 05 April 2017

    - No Estate Agency Fees - A time scale [sic] to suit you - Any condition accepted - 100% Regulated

    of services ("FREE Valuation - FREE Legal Fees - No Estate Agency Fees," etc.) which

  • Guidance for Estate Agents

    • Advertising guidance

    Standards Estate Agency team. The notice highlights issues we have seen in the property sector in 2017, and

  • Property: Sales and the use of website data

    • Advice online

    and ensure they hold supporting evidence before making such claims (R House Estate Agency Ltd, 20

  • Independence and Impartiality

    • CAP News

    recently, those investigations have been in the estate agency sector, where consumers might infer that … the UK’s largest independent estate agency group”. The ASA noted that, despite trading … , focused primarily on estate agency and independent of any other larger concerns. It considered that

  • Offence: Sex

    • Advice online

    about an ad for an estate agency which pictured a man’s torso and stated “WOW, WHAT A

  • Claims of independence or impartiality

    • Advice online

    regional estate agent to describe itself as “part of the UK’s largest independent estate … agency group” (because the meaning of the claim was qualified) but could not describe itself as

  • Purplebricks Group plc

    • Ruling
    • Upheld
    • 27 June 2018

    they were a disruptive force in the estate agency market. They said since they started in 2014, the … average estate agency commission that had been charged by traditional agencies had fallen from an … first estate agency to have revealed their fees transparently on their website. They had also recently

  • Offence: Sexualisation and objectification

    • Advice online

    about an ad for an estate agency which pictured a man’s torso and stated “WOW, WHAT A

  • Purple Bricks Company Ltd t/a Purplebricks

    • Ruling
    • Upheld
    • 05 July 2017

    Arun Estate Agencies Ltd challenged whether the “Fees saved” claims were misleading and could be … said it was the standard convention among high street estate agencies to quote VAT-exclusive prices … street estate agents” would be understood by consumers to cover all estate agencies with a high

  • New Broom Ltd t/a PurpleBricks.com

    • Ruling
    • Upheld in part
    • 30 March 2016

    PurpleBricks.com.Purplebricks.com stated that the market had moved beyond traditional estate agency and the “no sale … estate agency market, which included upfront payment, deferred payment (i.e. nothing to pay upon … percentage fees.Purplebricks.com stated that they did not operate in the traditional estate agency sector

  • International Men’s Day 2019

    • CAP News

    . Last year, the ASA upheld a complaint about an ad for an estate agency which pictured a

  • Buckinghamshire and Surrey Trading Standards becomes ASA's legal backstop power

    • ASA News

    teams (eg the NTS Estate Agency Team) to deal with an ASA compliance issue if that is the best solution”

  • Yorkshires Finest Ltd

    • Ruling
    • Upheld
    • 19 July 2017

    Finest said that the current state of estate agency was wholly different from in the past, and the

  • Pink and Cow

    • Ruling
    • Upheld
    • 07 June 2017

    , challenged whether the ad was misleading. Pink and Cow said that it offered the full online estate … agency service for 0.5% with no catches. They said that an online estate agent was very different to a

  • New Broom Ltd t/a Purplebricks

    • Ruling
    • Upheld in part
    • 14 September 2016

    been established. For ad (a), they explained that a Which? survey from 2011 stated that estate agency commissions … %.Purplebricks said that, in contrast, they charged consumers a fixed estate agency fee of £798

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